FREQUENTLY ASKED QUESTIONS
ARE ALL OF YOUR PRODUCTS NATURAL?
Yes, all of our products are a 100% natural, organic and animal cruelty-free.
WHERE ARE YOUR INGREDIENTS SOURCED FROM?
Our ingredients are specifically sourced from the country of origin, to maintain the ingredients' authenticity and natural properties. Our saffron has come all the way from India, Argan & Olive oil from the mountains of Morocco, our Manuka from the hives of New Zealand.
HOW ARE YOUR PRODUCTS MADE?
All of our products are specially hand crafted without the added use of harsh preservatives or chemicals.
WHAT ARE THE PAYMENT OPTIONS?
We currently accepts most forms of payment, Visa, Visa Debit, Maestro, AMEX, Apple-pay, Paypal.
DO YOU DELIVER WORLDWIDE?
We do deliver world-wide, with various shipping options.
PLEASE NOTE!
*For deliveries to EU International shipping charges do not include taxes or duties. Brexit has meant that deliveries to the EU may be subject to charges for customs clearance which must be borne by the recipient. We recommend that you contact your local customs office to request the details of these
charges.*
Our international shipping costs are charged at a flat rate which is automatically calculated during the checkout process once the delivery destination country has been selected. International orders are sent via a tracked international delivery service; delivery times vary according to country.
*Please note, Belle Arabia is not responsible for cross border delays or border checks or liable for reimbursement of any local fees, taxes or duty.
WHAT ARE YOUR SHIPPING OPTIONS?
UK (TRACKED SHIPPING): £3.99*
US (TRACKED SHIPPING): £9.99*
EUROPE (TRACKED SHIPPING): £8.99*
REST OF THE WORLD (TRACKED SHIPPING): £14.99*
How long will the parcel take to get to me?
UK 2-3 workings days *
US 6-7 working days *
EUROPE 3-5working days *
REST OF THE WORLD 7-10 working days *
PLEASE ALSO NOTE FOR DELIVERY COUPONS WE DO NOT OFFER A TRACKED SERVICE*
WHERE IS MY ORDER?
Once you place an order, you should receive a confirmation email from us in your inbox according to the email you provided us. Since all orders are tracked, you'll also receive a tracking number so you know exactly where your order is at all times.
I PLACED MY ORDER OVER 24 HOURS AGO AND I HAVE NOT RECEIVED A CONFIRMATION EMAIL?
Please email contactus@bellearabia.co.uk and we will sort out the issue immediately.
MY TRACKING NUMBER IS NOT WORKING?
Your tracking number will become live once the post office has started the shipping process. However, please feel free to send us an email at contactus@bellearabia.co.uk and we can assist you further with any of your issues!
WHAT IS YOUR RETURNS POLICY?
Please see our returns policy here.
WHAT IS YOUR PRIVACY POLICY?
Please see our privacy policy here.